PHONE-CALL MANAGEMENT

is everything that should happen to a phone call, every time someone dials your business telephone number. It's your commitment to courtesy, respect and appreciation of your customers, prospective customers, vendors and your office staff. It doesn't do anyone service if a live person answers, but says nothing except call back in 30 minutes or takes a message that you are not sure will get delivered, putting your client in the position of calling back a second time or quite possibly calling someone else. Urgent calls should be handled immediately and directed to the proper source without un-necessary hold time.

Effective PCM
is insuring that every caller quickly and efficiently reaches the person or department they're calling. It minimizes or, better yet, eliminates the time a caller is left on hold, and maximizes the efficiency of your staff. It means streamlining order placement as well as the process of dispensing information. When a caller must leave a message, Total Call Management ensures a fast response. Callers, who experience effective Total Call Management, immediately notice the difference, and will reward you with more business. 
 

 Choose the Type of Transfer

 

  • Live Transfer or Voice Mail Transfer
  • Live Transfer with Caller ID
  • Backup or Automated Attendant
  • Roaming Receptionist

Choose the Features
  • Find me
  • Call Screening
  • Cell phone PBX ext (your cell or home office can be an active ext)
  • Cascade emergency dispatch
  • Fax-email
  • Voice mail to email
  • Unified messaging
  • Information delivery
  • Caller ID delivery
  • Record-a-call
  • Integrated conferencing
  • Multi-city integration (have local numbers anywhere)
  • Big company presence on a small company budget

NO EQUIPMENT NEEDED AND NO LONG-TERM CONTRACT?


CALL TODAY: 800-945-5585 or 770-988-9800

  This service is guaranteed or you don't pay

Communication Centers of Atlanta, Atlantic Coast Communications are affiliates of Communication Centers of America Inc. since 1991

Copyright © 2006 Communication Centers  All Rights Reserved.